Last updated: August 31, 2026
1. Information you provide
When you contact support, we may receive the Minecraft nickname, email address, and message you choose to submit. We use this information to respond to your request and provide support.
2. Minecraft server information
When you connect to the ClassicVanilla Minecraft server, we may process basic information such as your Minecraft username, UUID, IP address, connection times, and server logs. We may also keep records of interactions with blocks and items in the game, such as when they are placed, broken, moved, or otherwise changed.
We use this information to run the server, keep it safe, restore the world when needed, enforce the rules, and help players when support is needed.
3. Automatically processed website information
Our hosting provider and security services may process technical information such as IP address, browser details, and request times to operate, secure, and troubleshoot the website. We may also use privacy-respecting aggregated analytics to understand site usage.
4. Cookies and third parties
Some website or server features may rely on hosting providers, security verification, analytics, payment providers, Minecraft account services, Discord, or external links. Those services may process information under their own privacy policies. We do not sell your personal information.
5. Retention and security
We retain server logs and gameplay records only for as long as reasonably needed to operate the server, handle support requests, enforce rules, prevent abuse, maintain backups, or meet legal obligations. Retention periods may differ between logs, support records, moderation records, and backups. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
6. Your choices
You may contact us to ask what personal information we hold about a support request or server account, or to request correction or deletion where applicable. Some information may need to be retained for security, moderation, legal, backup, or operational reasons. Deleting server records may make it impossible to provide certain server features or investigate past incidents.